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Fierce CIO
August 27, 2010
CAR Financial CIO on new ways for IT to create value
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"We wanted to create a web portal to provide real-time information for our dealers. Putting a portal together is a relatively easy function now, but the part that becomes complex is the interaction between developers, business analysts and subject matter experts."
"Before, all the web-facing functions and services typically required collaboration between the information technology team and the business units to address redundancy, security, and programming business unit logic. We use a tool that kind of bypasses a lot of those steps. We don't have to worry about millions of hits, so for the size of the dealer market that we interface with, this is an ideal tool to give the business units autonomy. We're all trying to push autonomy and control to our customers."
"Our business units use a simple Excel spreadsheet to play around with formulas, and [with SpreadsheetWEB from Pagos] they very quickly turn around and deploy changes without the help of IT staff. That capability gave us a time-to-market advantage that we never could achieve before. The dealer community has no insight that this is a simple Excel spreadsheet behind the scenes. This is truly a web portal."
