Top national auto lender keeps profits in high gear using SpreadsheetWEB for real-time information exchange

Real-time information exchange has added immense value to our business. Not only are we able to update rates and other terms for our various loan products, but dealers are also able to calculate actual loan costs based on Vehicle and customer information in seconds. There‘s no guesswork, no last minute changes, and no post-purchase denials. SpreadsheetWEB streamlines our business. It allows us to price our products more accurately. With better pricing and quicker service, we‘re increasing our value in a very competitive business.

Kas Naderi CIO, CAR Financial Services

Company

– Proven track record of over 20 years in the Auto Finance Industry – Operating in 45 States and continually evolving – Working with over 2,000 auto dealers nationwide

Business Challenge

– Per sale basis negotiations and daily fluctuating market conditions dictating a need for a powerful tool – Significant amount of time lost by manual documentation via fax as well as an ineffective back-and-forth communication between lenders and borrowers – Sharing and coordinating the loan rates in real-time with fluid market conditions was a key requirement

Solution

– SpreadsheetWEB, as an all-in-one tool for converting spreadsheets to web-based applications in minutes – Ability to update rates easily to reflect daily rate fluctuations – Added capability of uploading and downloading additional documents with the applications – Built-in security and automated back-end workflow, easing the management of applications

Results

– Placing the applications in CAR Financial’s Portal enabled simple and automated dealer experience – Benefits of the new system were immediately seen right after deployment by the borrowers and lenders – Any guesswork, last minute changes and post-purchase denials were avoided – Simple user interface also provided capabilities of running what-if analyses with varying scenarios – Power to manage greater number of loan products with fewer resources